Name: AI ChatBots For Dummies
Author: Eric Butow, Kelly Noble Mirabella
ISBN: 9781394378555

The six types of chatbots discussed in Chapter 3 are rule-based chatbots, AI-powered chatbots, voice chatbots, SMS chatbots, direct messaging (DM) chatbots, and hybrid chatbots.

Chapter 3 reviews bot types under the heading 'Reviewing the Types of Bots.' Each type is presented in its own section: rule-based chatbots, AI-powered chatbots, voice chatbots, SMS chatbots, direct messaging (DM) chatbots, and hybrid chatbots.

Key points

Rule-based chatbots follow predefined rules and scripts.
AI-powered chatbots use artificial intelligence and natural language processing.
Voice chatbots interact through spoken language.
SMS chatbots operate through text messages.
DM chatbots work within direct messaging platforms.
Hybrid chatbots combine multiple approaches or bot types.

What are the six types of chatbots discussed in Chapter 3 of 'AI ChatBots For Dummies'?

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